Terms & Conditions

By using incidentmatters.com you agree to these terms. If you do not agree, please do not use the site.

1. About the website

This website provides general information about IncidentMatters and its services. It is not professional advice for your specific situation.

2. No engagement by use of the site

Sending an enquiry does not create a client relationship. Services are provided only under a written agreement signed by both parties, which will prevail over these terms.

3. Reporting incidents

Forms and emails are not guaranteed real-time channels. If you face an active incident, email contact@incidentmatters.com with “URGENT incident” in the subject, and follow your own incident procedures and legal reporting duties, including reporting to CERT-In where required.

4. Acceptable use

• Do not attempt to disrupt, scan, probe or gain unauthorised access to the site.
• Do not submit unlawful, malicious or misleading content.
• Do not submit personal data of others without their authority.

5. Intellectual property

All content, design and trademarks on this site belong to IncidentMatters or its licensors. You may view and share pages for personal or internal business use, but may not copy or reuse content commercially without written permission.

6. Accuracy and availability

We try to keep content accurate and current but give no warranty that it is complete, error-free or always available. References to laws, regulators or frameworks are for information only.

7. Limitation of liability

To the extent permitted by law, IncidentMatters is not liable for loss arising from use of, or reliance on, this website. Nothing here limits liability that cannot be limited by law.

8. Third-party links

We are not responsible for the content or practices of external websites we link to.

9. Privacy

Our handling of personal data is described in the Privacy Notice.

10. Governing law

These terms are governed by the laws of India. Courts at [city to be added], India have jurisdiction, subject to applicable law.

11. Changes and contact

We may update these terms; the date above shows the latest version. Questions: contact@incidentmatters.com.